Keypad locks open when someone enters the correct code on the keypad. These locks are considered more secure than traditional locks, as they are harder to infiltrate. Since they don’t use a key, they are also much more convenient.
You will never lose the code, and you can give others the code in the case of an emergency. However, keypad locks are susceptible to technological problems and human error. What do you do when you enter your code into your keypad, but the lock doesn’t open?
What to Do When Your Keypad Lock Stop Working
Many code-based locks offer the option for users to open the lock using either the code or a traditional key. If your lock has this feature, you should simply use your key to let yourself into your home. You will need to use the key until you resolve the issue with the lock. For this to work, you’ll need to have a key readily available when you need it.
The lesson is to always have a backup key available for emergency situations. Don’t discover you need it after the fact.
Doublecheck The Code
If you enter your code, but your lock doesn’t open, you may have accidentally typed in the wrong code. Give the keypad a couple of seconds to reset then try your code again.
Pay close attention to how the lock responds when you enter the code. What noises does it make and what lights flash? Is the response the same after each attempt?
Keypad Lock Stop Working
If the lock responds as if you entered the right code but doesn’t unlock, there may be a mechanical problem. You will need to hire a locksmith to repair the problem.
If the lock responds as if you entered the incorrect code, try the code again. You may have accidentally hit the wrong button. Try a couple of times before asking someone else to try their code. When this happens, the problem is either a user error or the system somehow lost the code from its memory.
Change The Batteries
Kaypad locks have a small battery that provides them with power. The life expectancy of the battery depends on numerous factors, but most electronic lock batteries last for years.
Keypad lock stop working lock does not respond at all when you enter your code, you may have a dead battery.
Once you find your way inside your home, you will need to change the battery on the lock.
Reprogram The Code
It can take time to get used to a code that you didn’t pick. Did you pick the code that came with the lock? You may have better luck remembering your code if you change the code to the code of your choice.
Most electronic locks are easy to reprogram if you need to change your code for any reason.
Know the Safety Features
Many locks come with safety features, designed to keep you safe from intruders. On occasion, these safety features end up locking us out of our own homes.
For example, many locks will shut down for a certain amount of time after too many failed attempts. When you know to expect this, it can help you understand the problem.
Clean the Lock
Your electronic lock outside weathers the elements every day. It’s bound to experience some dirt along the way. When dirt and other material accumulates on your electronic lock, it can make it difficult for the keys to respond properly.
You can clean the lock with a warm damp rag. Be mindful not to use cleaners that may dry out the keys, as that can cause them to malfunction, too. If the keys appear excessively dry, consider applying a lubricant to the keys as well.
Verify Power
The keypad unit is powered by a battery. However, that unit is connected to a larger system that runs on electricity. When the electricity goes out, you won’t be able to use your lock. You’ll need to wait for power to return to your home.
System Issues
The latest electronic locks can connect to your smart home, making them even easier to use and more customized than ever before. When you experience a disconnect between the smart home system and your lock, it can cause the lock to fail when you try to open it. You may need to fix the connectivity issue or disconnect the lock from your smart home system to resolve the issue.
Call a Locksmith
Locks have tiny components inside of it that operate the deadbolt. When these components go bad, it can cause mechanical issues.
In some cases, the deadbolt may not move after you enter the correct code. The lock moves using gears, so this can be a sign that the gears are broken and need to be replaced. This requires a professional locksmith to fix.
The actuator may get damaged in cold weather. If the actuator isn’t moving, the locksmith may need to replace the spring.
Buy a New Lock
Your keypad system has a life expectancy. When your lock reaches its life expectancy and stops working, a repair may seem like the cheaper option. However, you may only need a new repair soon after.
When your older electronic lock breaks, read up on your lock to learn how long it’s expected to last. You can use this information to decide whether you should replace the lock or repair it.
Locksmith Near Me Philadelphia
If you do decide to buy a new lock, consider getting an updated version. Old electroniclocks had physical keys and no connectivity options. New locks have a touch keypad and the ability to connect to other devices.
Are you having trouble with your keypad system? Contact Star Locksmith in Philadelphia, PA for a locksmith near me.
